Shipping policy
Here is a clean, structured Shipping Policy tailored for an online collectibles and pre-order store. Replace the bracketed placeholders [like this] with your store's specific details before publishing.
Shipping Policy
Order Processing Times
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In-Stock Items: Orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). You will receive a notification email with tracking information once your package has shipped.
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Pre-Orders: All pre-order items ship within 2–3 business days of their official arrival/release date at our facility. If your order contains a mix of in-stock items and pre-order items, the entire order will ship together once the pre-order item arrives. If you want in-stock items sooner, please place separate orders.
Pre-Order Policy
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All pre-orders are NON-refundable and NON-exchangeable.
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Release dates are estimated by manufacturers; actual release dates may change without prior notice due to production or logistics delays.
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Pre-order items typically ship within 2–3 business days of official release.
Shipping Rates & Delivery Estimates Shipping charges for your order are calculated and displayed at checkout based on package weight, dimensions, and destination.